8/17/2023 0 Comments Captioncall phone troubleshootingIf they do have hearing loss, introduce them to CaptionCall, and take a moment to submit the Professional Certification Form. All you need to do is ask your patients if they have trouble hearing on the phone and assess their hearing. And best of all, no cost to you or your patientsĬaptionCall will provide you with brochures and a demo phone if desired.In addition to having hearing loss, your patients will also need a standard home phone line and Internet connection to use the CaptionCall service.ĬaptionCall makes it easy for you and your staff: CaptionCall makes it easy for your patients to stay connected, using the phone with confidence. It also provides amplification and customizable audio settings to match an individual’s unique hearing loss. The federal government compensates CaptionCall for providing the captioning service so no costs are passed on to you or your patient.ĬaptionCall is a revolutionary telephone that uses voice-recognition technology to quickly display captions of what callers say on a large, easy-to-read built-in screen. CaptionCall is an FCC-authorized captioned telephone service provider. Once this form is submitted, a CaptionCall representative will contact your patient to schedule delivery and installation of a free CaptionCall phone.Īs a provision of the Americans with Disabilities Act, the FCC established a fund to give individuals with hearing loss access to captioned telephone service at no cost. To order a CaptionCall phone for your qualified patients, simply complete and submit the Professional Certification Form certifying the individual’s hearing loss. Click here to access the Professional Certification Form. They just need to have trouble hearing on the phone and be diagnosed with a hearing loss that, in your professional opinion, necessitates the use of a captioned telephone service to communicate effectively by phone. There is no predetermined decibel threshold to qualify for CaptionCall. Your current and potential patients simply visit your office to obtain certification of hearing loss from a hearing-care professional. How Patients Qualify for a Free CaptionCall Phone Now you can give your qualified patients a CaptionCall phone at no cost along with the CaptionCall Red-carpet Services guarantee. Hearing Care Professionals nationwide are seeing the value of adding CaptionCall to their complete patient offering. You give them much more than a free phone.
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